RICS

The Royal Institution of Chartered Surveyors promotes and enforces the highest professional qualifications and standards across the property industry.

Murray Shepherd MRICS, a partner in Shepherd Sharpe, is a RICS member, and as a qualified professional works to the highest industry standards.

NRLA

NRLA is the largest membership organisation for residential landlord, providing invaluable advice, guidance and support on legislative and compliance matters to the residential renting sector.

As agent members of the NRLA, Shepherd Sharpe are best placed to provide their landlord clients with the very best service on all matters relating to their rental properties.

Rent Smart Wales

Agents who undertake letting and property management work on rental properties in Wales are legally required to have a Rent Smart Wales licence, ensuring that they are suitable and appropriately trained, to carry out this work on behalf of their landlord clients.

Shepherd Sharpe is a fully licensed agent with Rent Smart Wales for both letting and property management work.

The Property Ombudsman

The Property Ombudsman scheme provides independent redress in cases of disputes between consumers and estate agents. The scheme has two goals. First, to ensure that estate agents and letting agents adhere to stringent standards. Second, to resolve complaints made by consumers.

Shepherd Sharpe is a full member of TPO meaning that we commit to TPO Codes of Practice and ensure that all complaints are dealt with promptly and appropriately.

DPS

Agents who carry out letting and management work on rental properties, are required by law to hold any security deposits in a government backed tenancy deposit protection scheme. 

Shepherd Sharpe use the Deposit Protection Service (DPS), where the security deposit is held by the DPS for the duration of the tenancy, and is a simple hassle free serve for both landlords and tenants, which ensures fairness at the end of the tenancy, and if needed there is a free arbitration service to resolve any disputes that might arise.